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Contact us

Easy to reach, happy to help

There are numerous ways to contact us and we are committed to making it easy for you to get in touch.

Already a client?

For more information on any of our products, services or any other queries contact your dedicated Relationship Manager.

Contact your Relationship Manager today

Choose Branch

London

Jersey

Lines are open Mon-Fri 9am to 5pm GMT
Calls may be recorded

Alternatively, login to Citibank Online to transact, invest or send secure messages to your Relationship Manager now.

If you want to give us feedback or make a complaint you can do this quickly and easily by filling in our feedback form.

Global branches and ATMs

Citi has an extensive network of branches and ATMs across the world in 45 countries. It is easy to access your money wherever you are.

Find global branch and ATM locations

Find out more about our parent company Citi

Reporting a lost or stolen card?

You will need to report this immediately to CitiPhone Banking on 0808 109 8888 or if calling from outside the UK dial +44 (0) 20 7500 1445. CitiPhone Banking is available 24 hours a day, 7 days a week.

Once reported your card will be blocked and your access to Citibank Online will be disabled. Once you receive your new Citi VISA Debit card you will be required to re-register your details on Citibank Online.

Interested in joining Citi International Personal Bank?

If you are interested in becoming a Citi International Personal Bank client you have a range of options:

To find out more information - Let us call you

Or you can contact one of our branches, listed below:

London branch

Citi International Personal Bank
Level 19, Citigroup Centre
25 Canada Square
London E14 5LB
United Kingdom
Tel: +44 (0) 20 7500 1992
Fax: +44 (0) 20 7500 1726

Jersey branch

Citi International Personal Bank
Citibank N.A. Jersey branch
P.O. Box 561, 38 Esplanade
St Helier
Jersey JE4 5WQ
Channel Islands
Tel: +44 (0) 20 7500 1992
Fax: +44 (0) 153 4608 390

Israel onshore office

Shahar Orbach
Citi International Personal Bank
Citibank, N.A. Tel Aviv branch
Hatichon building, Level 3
19 Ha’arba’ha Street
Tel Aviv 64739
Israel
Tel: +972 3684 2416
Fax: +972 3684 2490

UAE and Bahrain representative

Madan Mohan
Citi International Personal Bank
Citibank N.A
2nd Floor, Oud Al Metha Building
Dubai
Tel: +971 4604 4183

Turkey representative

Banu Kiper
Citi International Personal Bank
Citibank N.A.
Süleyman seba caddesi sıra evler b1 blok d:80 34357
Beşikta
Istanbul
Turkey
Tel: +90 21 2261 4225
Fax: +90 21 2261 4249

Citi