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Go Paperless

Subscribe to E-Statements and E-Notifications.

Convenient, efficient, and secure...

Our Go Paperless service gives you the option to view, save or print your E-Statements and E-Notifications 24/7 through Citi Online. There's no paper and no post, meaning it's both quicker to receive and better for the environment.

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E-Notifications are a new, convenient and paper-free way of managing your finances. Key documents like transaction receipts and tax certificates are accessible through Citi Online, and an alert can be sent direct to you when a new document becomes available. Once you register for E-Notifications we will stop sending these documents to you in the post.

Benefits

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Receive statements and other account information as soon as they're ready.

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E-Notifications include transaction receipts, confirmation of investments, tax certificates and more.

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E-Statements and E-Notifications are delivered in PDF format (identical layout to paper statements).

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Receive your E-Statements and E-Notifications as a secure email attachment, or request to be notified when a new document is available.

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Download up to 36 months of E-Statements whenever you need them, 24/7.

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Less confidential data in the post can reduce the risk of fraud.

How to Enrol

You can customise your Go Paperless service at any time through Citi Online.

  • Sign on to Citi Online
  • Go to 'My Profile'
  • Select 'Paperless settings' from the menu
  • Review the on screen instructions
  • Confirm your selection
Frequently Asked Questions