Need help regarding fraud? Need help regarding fraud? Need help regarding fraud?

Need help regarding fraud?

Reporting a suspicious Email and SMS text message:

If you receive a suspicious email, do not reply and please forward it to spoof@citi.com and delete the mail from your inbox.

If you receive a suspicious SMS text message, do not reply and please take a screenshot of the message and email it to spoof@citi.com and delete the message from your inbox.

You can also forward any suspicious SMS text messages you receive to 7726. This is a free of charge service available across all mobile network providers.

Your card has been lost, stolen or captured by the ATM?

Please contact Citi Security Team immediately on:

0800 096 68 00
+44 203 569 99 98 If calling from outside the UK.

You suspect someone is attempting to commit fraud?

Please contact CitiPhone on:

Citi Client: 0800 00 55 00
Citi Client if calling from outside the UK: +44 20 7500 5500

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