WEBSITE TERMS AND CONDITIONS

Citibank UK Limited is authorised in the United Kingdom by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm’s Financial Services Register Number is 805574. Citibank UK Limited is a company limited by shares registered in England and Wales with registered address at Citigroup Centre, Canada Square, Canary Wharf, London E14 5LB (Companies House No. 11283101). Citi International Personal Bank is registered in Jersey as a business name of Citibank N.A., Citibank N.A., Jersey Branch is authorised and regulated by the Jersey Financial Services Commission. The registered address of Citibank N.A., Jersey Branch is P.O. Box 104, 38 Esplanade, St Helier, Jersey JE4 8QB. Citibank UK Limited is a subsidiary of Citibank Overseas Investment Corporation which is a subsidiary of the banking entity Citibank N.A., a subsidiary of Citigroup Inc. and Citibank N.A. Jersey Branch a branch of Citibank N.A.

Citibank N.A. is incorporated with limited liability in the United States, under the National Bank Act, with Head office at 399 Park Avenue, New York, NY 10043, USA. © 2023 All rights reserved. Citibank UK Limited and Citibank N.A. (2023). CITI®, CITI and Arc Design ® are registered service marks of Citigroup Inc.

To contact Citibank UK Limited and Citibank N.A., Jersey Branch, in particular if you have any questions about these terms and conditions, please go to the 'Contact Us' section in this site.

"We", "us" and "our" means Citibank UK Limited, Citibank N.A., Jersey Branch and Citi International Personal Bank. "Citi" means Citigroup Inc. and its subsidiaries (including Citibank UK Limited, Citibank N.A., Jersey Branch and Citi International Personal Bank).

PLEASE READ THESE TERMS AND CONDITIONS TOGETHER WITH OUR ONLINE PRIVACY NOTICE AND COOKIES POLICY. BY ACCESSING THIS SITE AND ANY SECTIONS THEREOF, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS (INCLUDING THE DISCLAIMER BELOW). IF YOU DO NOT AGREE TO ANY PART OF THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS THIS SITE.

These terms and conditions together with the Online Privacy Policy and Cookies Policy apply to the use of this site only. In the event of any conflict between these terms and conditions and any terms, conditions or disclaimers on other Citi sites, these terms and conditions prevail in respect of your use of this site.

Products or services mentioned on this site are subject to separate terms and conditions, as described in our product application forms. Citi’s online banking and mobile banking (accessible behind a customer security wall) are governed by their own terms; and any products or services you are receiving from us as a customer are governed by our General Terms and Conditions applicable to your relationship and/or Account Specific terms.

These Online Terms and Conditions do not override our online and mobile banking terms, nor any account or product application terms and conditions.

USE OF THIS SITE

This Site is not intended for use by any person in any country where its access, distribution or use would be contrary to local law or regulation. None of the services or investments referred to in this Site are available to persons resident in such countries. It is your responsibility to avail yourself of such restrictions and comply with them. In particular, the information contained on this Site is not directed at persons resident in the USA, Brazil or New Zealand and is not construed as an offer of products or an invitation to trade directed to individuals in the European Union, the European Economic Area or Switzerland or by persons in any sanctions list.

This site is made available to you for your own personal use (unless otherwise expressly indicated). We may modify, withdraw or deny access to this site at any time. We do not guarantee that this site will be compatible with any particular device, hardware and software which you may use.

CONTENTS OF PAGES

These online terms and conditions are owned by Citi and are subject to future changes. We will display prominently any changes that may be significant but you should check this page from time to time and not continue your access or use of this site unless you agree to our changes. The products and services referred to on this site are available in the UK and may not be available for customers outside the UK. Please go to www.citigroup.com in order to be redirected to website pages containing details of products and services and of Citi presence in your own country. Your eligibility for particular products and services is subject to final determination and acceptance by the relevant Citigroup company.

None of the information on this site is intended to be nor should it be understood as an offer to enter into a contractual relationship with you including but not limited to an offer to buy or sell any financial products or services. None of the information on this site amounts to investment advice or a personal recommendation relating to any financial products or services.

NO WARRANTY

THIS SECTION IS SUBJECT TO THE 'EXCLUSION AND LIMITATION OF LIABILITY' SECTION BELOW. WHILST THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING TEXT, GRAPHICS, LINKS OR OTHER ITEMS IS BASED ON OR IS FROM SOURCES BELIEVED TO BE RELIABLE, IT IS PROVIDED "AS IS" AND "AS AVAILABLE". NEITHER WE, NOR CITIGROUP WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF SUCH INFORMATION AND MATERIALS AND WE EXPRESSLY DISCLAIM AND CITIGROUP EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN SUCH INFORMATION AND MATERIALS. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESS OR STATUTORY, INCLUDING BUT NOT LIMITED TO AVAILABILITY THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONJUNCTION WITH THIS INFORMATION AND MATERIALS.

We may for any valid reason alter the contents of, suspend or terminate access to the Site. We will use all reasonable efforts to ensure that all information on the Site is accurate and up to date and we shall not be liable to you or any third party for any losses of whatever nature howsoever arising from any modification, suspension or discontinuation of the Site.

EXCLUSION AND LIMITATION OF LIABILITY

We do not, and Citigroup does not, exclude nor limit liability (if any) to you:

  • for breach of any of your statutory rights;
  • for personal injury or death resulting from their negligence;
  • for fraud;
  • as imposed by the Financial Services and Markets Act 2000 in the United Kingdom or any duty or liability imposed by the FCA's rules; or
  • which cannot otherwise lawfully be excluded or limited.

EXCEPT AS PROVIDED ABOVE, WE EXCLUDE AND CITIGROUP EXCLUDES, ANY AND ALL LIABILITY, INCLUDING BUT NOT LIMITED TO LIABILITY FOR ANY DAMAGES INCLUDING BUT NOT LIMITED TO DIRECT OR INDIRECT, SPECIAL, INCIDENTAL LOSSES OR EXPENSES, ANY LOSSES WHICH ARE NOT REASONABLY FORESEEABLE , AND BUSINESS LOSSES INCLUDING BUT NOT LIMITED TO, LOSS OF PROFIT BUSINESS INTERRUPTION AND LOSS OF BUSINESS, ARISING IN CONNECTION WITH THIS SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, (INCLUDING LOSSES FOR INABILITY TO USE THIS SITE UNDER THE FINANCIAL SERVICES AND MARKETS ACT 2000) EVEN IF WE OR CITIGROUP OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.

As explained above, this exclusion of liability does not affect any rights which you have by law. For further advice on consumer rights about this you may contact the Citizen's Advice Bureau, the Financial Ombudsman or the Trading Standards Institute, or for financial information the Financial Conduct Authority.

LINKS

This site may contain certain internet addresses, links and or hyperlinks to non-affiliated sites that are not operated or monitored by us or by Citigroup. They are provided solely for your convenience. In addition, sites operated by other parties may link to this site. We are not responsible for the content of any third party sites and neither is Citigroup. You should read the terms of use and privacy policies which are applicable to such third party sites.

USE OF HYPERLINKS TO OR FROM OTHER SUCH INTERNET RESOURCES IS AT YOUR OWN RISK; THE CONTENT, ACCURACY, OPINIONS EXPRESSED, AND OTHER LINKS PROVIDED BY THESE RESOURCES ARE NOT INVESTIGATED, VERIFIED, MONITORED, OR ENDORSED BY US OR BY CITIGROUP.

INTERNET AND EMAIL

You should bear in mind the risks associated with disclosing information about yourself over an open network such as the internet or by email. This site takes appropriate steps to protect your security but by using it you accept that nevertheless there are inherent security risks involved in providing us with information about yourself over an open network.

SUBMISSIONS

All information and feedback submitted via this site (other than personal information) shall be deemed and remain the property of Citigroup, which shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information which a visitor to this site provides through this site. We are not and Citigroup is not subject to any obligations of confidentiality regarding submitted information except as agreed by us or such other Citigroup entity (as appropriate) having the direct customer relationship or as otherwise specifically agreed or required by law.

DATA PROTECTION

Use by us and by Citigroup of any personal information which you submit via this site and any cross border transfers of data is described on and subject to our ONLINE PRIVACY NOTICE AND COOKIES POLICY. Use of any information submitted to this site in conjunction with the receipt of products or services from us is subject to the Services Agreement.

COOKIES

The Citi UK Online Privacy Notice and Cookies Policy describes how we use cookies, and whether any data collected by cookies is processed across national borders. When you first visit our site you will be presented with a banner in which you can indicate your consent or acceptance or selection of certain categories of cookies or continue with our recommended cookies.

INTELLECTUAL PROPERTY RIGHTS (INCLUDING TRADE MARKS)

This site and all the content and materials on it are protected by intellectual property rights, including copyright. Those intellectual property rights either belong to us or to Citigroup, or we are (or Citigroup is) licensed to use them. Materials include, but are not limited to the design, layout, look, appearance of the site and graphics and documents on the site.

Except as provided for below, you may not copy, redistribute, republish or otherwise make the content or materials on this site available to anyone else without our prior written consent.

You may print or download materials from this site for your own personal use, provided that no materials are modified in any way; no graphics are used separately from accompanying text; our copyright and trade mark notices appear in all copies and you acknowledge this site as the source of the material; and the person to whom you provide these materials is made aware of these restrictions.

CITI, CITI and Arc Design, CITIBANK, CITIGROUP, CITICORP and CITI NEVER SLEEPS are trademarks and service marks of Citigroup Inc. and Citibank, N.A. and are used and registered throughout the world. The Blue Wave design is trade dress of Citigroup and is used throughout the world. Citibank, N.A., Citigroup Inc. and their subsidiaries also claim rights in certain other trademarks and service marks contained in these web pages.

GENERAL

These terms and conditions, the separate Citi UK Privacy and Cookies Policy and any non-contractual obligations arising out of or in connection with them are governed by English law.

You are not permitted to assign or sub-contract your rights under these terms and conditions and the Citi UK Privacy and Cookies Policy to any other person.

The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded. This means only you and we may enforce these terms and conditions.

The laws of England and Wales govern the use of this Site and these terms Any legal action or proceedings arising out of or in connection with (any matter or dispute in connection with or arising out of this Site and these terms and conditions) shall be dealt with by the courts of England and Wales or any other court in the United Kingdom which is able to hear the case unless you reside in a country in the European Economic Area, in which case these courts will have non-exclusive jurisdiction (which means that a dispute may be heard in the courts of the country of the European Economic Area in which you live).

COPYRIGHT © CITIGROUP INC. 2023 ALL RIGHTS RESERVED.